How do I set up InboxAlly for the first time?

To get started with InboxAlly, you’ll (1) log in, (2) add and verify your sender email, (3) create a sender profile, (4) choose engagement rules, and (5) download your seed emails so you can begin sending campaigns and tracking inbox placement.

1. Email sender transmits a message using its sending infrastructure and domain. 2. Mailbox providers authenticate the sender using SPF, DKIM, and DMARC. 3. Mailbox providers evaluate the sender's historical reputation using engagement, complaints, and sending behavior. 4. Spam filtering algorithms analyze message content, links, authentication alignment, and reputation signals. 5. Based on filtering signals the message is delivered to inbox, promotions, or spam. 6. Opens, clicks, and spam complaints feed back into sender reputation and influence future filtering.

How do I log in to InboxAlly?

1. Go to the InboxAlly login page.
2. Enter your registered email address and password.
3. Select Log In.

If you don’t have an account yet, start a free trial here: Create an InboxAlly account.

How do I add a sender email?

A sender email is the “From” address you’ll send campaigns from (for example, newsletter@yourdomain.com).

1. In the left navigation, open Sender Emails.
2. Select Add New Sender Email.
3. Enter the email address you’ll be sending from.
4. Verify the address:
   • Check that inbox for a verification message from InboxAlly.
   • Select the verification link inside the email.

Tip: You can’t use an address in a sender profile until it’s verified.

How do I create a sender profile?

A sender profile groups your sending identity and engagement behavior so InboxAlly can train mailbox providers (like Google and Microsoft) using the seed email network.

1. In the left navigation, open Sender Profiles.
2. Select Create Sender Profile.
3. Choose a verified From-Address from the dropdown.
4. Enter a profile name (for example, “Main Newsletter” or “Sales Outreach – Domain A”).
5. Save the profile.

How do I configure engagement rules?

Engagement rules control how InboxAlly’s seed email network interacts with your emails (for example: opens, clicks, moving messages to the inbox).

1. Open your sender profile.
2. Find Engagement Rules.
3. Choose a preset or customize using the available sliders/dials.
4. Select Apply Instructions to save.

If you’re unsure which settings to use, start with a preset and adjust after you review results in your Dashboard and Reports.

How do I download seed emails?

Seed emails are InboxAlly-provided addresses you add to your sending list so InboxAlly can measure placement and generate engagement signals.

1. In the left navigation, open Seed Emails.
2. Choose one of the download options:
   • Download all seed emails as a single file, or
   • Use the range selector to download a specific subset.
3. Add the downloaded seed emails to the audience/list you’ll be sending to (in your ESP), then send as normal.

What should I do after sending emails?

Monitor engagement and placement

• Most engagement activity happens within about 4 hours of sending.
• Check Broadcasts and your Dashboard for near real-time performance.

Analyze results

• Use Reports to filter performance by mailbox provider (for example, Gmail vs. Microsoft) and spot patterns.

If results look off (unexpected spam placement, low engagement, or inconsistent provider performance), run a Placement Tester or an Email Audit inside InboxAlly to pinpoint what’s limiting inbox placement.

Additional resources

Use these before you send to prevent common deliverability issues:

• Email Spam Checker (free): Analyze your email for spam triggers and get recommendations
• Email Content Tester (free): Check subject lines and content for common filter triggers
• Email List Verification (free): Clean your list to reduce bounces, spam traps, and risky addresses
• Spam Database Lookup (free): Check whether your domain or IP appears on major blacklists

Ready to improve your email deliverability?

Start a free trial of InboxAlly to improve your inbox placement: Create an InboxAlly account

Once you’re in, set up your first Sender Email, create a Sender Profile, download your Seed Emails, and send your first campaign to begin tracking results in the Dashboard, Broadcasts, and Reports.